Terms & Conditions

Reception hours

9:00am – 5:00pm – 7 days a week.

Guests arriving outside these times, please contact reception during reception hours to make alternative arrangements for key collection and check-in.

Check-In / Check-out

Check-in time – 3 pm (we do try to accommodate early check-in requests where possible)

Check out – 10 am (late check-out fees may apply)

General

• Although every effort will be taken to accommodate our customers’ requirements, specific requests cannot be guaranteed.
• Bookings are NON-TRANSFERABLE to other persons.
• Persons under 18 must be accompanied by a parent or guardian.
• All linen is supplied for rooms.
• No-smoking is allowed.
• As part of our hygiene plan and guest comfort, our rooms receive a service every 3 days, (linen change upon request) and our additional amenities at the motel allow you to make yourself at home.

Booking Terms & Conditions

• Once a booking is confirmed, a contract exists with Margaret River Motel, and you accept the terms and conditions of your booking.
• Full payment is required to secure your online booking with Margaret River Motel.
• A one-night deposit is required when booking directly with the Motel.
• Your credit card payment will be processed for the relevant charge. You will receive a confirmation to the email address supplied.

Cancellation Policy

• All cancellations must be in writing.
• Booking cancellation must be made 7 days prior to arrival date to receive a full refund or you can choose to hold your funds in credit for use on a future booking.
• If you cancel within 7 days prior to your arrival date you will forfeit all funds (no refund).
• If you don’t show up on your arrival date, your booking will be cancelled and there will be no refund.